IMPORTANT - PLEASE REVIEW OUR CANCELLATION POLICY  

Please ensure you continue to book onto classes so that they run with the required minimum numbers needed but be mindful to cancel out of bookings should you not be able to attend. Failure to cancel classes within the time frames below will result in a charge being applied:

IF YOU CAN NOT ATTEND A CLASS PLEASE CANCEL WITHIN 4HRS OF CLASS STARTING, 6AM CLASSES 9HRS:

6am: Cancel by 9pm the night before to avoid a fee
9am: Cancel by 5am the same morning to avoid a fee
930/945am: Cancel by 530am the same morning to avoid a fee
530pm: Cancel by 130pm the same afternoon to avoid a fee
2nd evening class: Cancel by 230pm the same afternoon to avoid a fee
 
It is highly recommended that you double check your booking before setting out to the studio.

Popular & busy times  

Late cancel & no-show fees apply to classes that are full with a wait list of clients wishing to attend. A cost of $25 + fee will apply.

 Quiet times  

Where possible we aim to run all classes that are scheduled. However, there can be quiet times and in the event of a class having 0 bookings they are cancelled, you will see this on the timetable and not be able to book on. We will run the classes with 1-2 bookings, if you book on and late cancel or no show as above in the time frame then you will be charged $25 + fee. 

FOR ALL OTHER LATE CANCEL/NO SHOW BOOKINGS YOU WILL BE CHARGED AS PER BELOW:

◾️Set class passes: 5, 10, 20, 40 and special promos:

🔹1 class deducted from your pass

◾️All unlimited passes, memberships and $60 intro offer:

🔹$16 fee automatically charged to the card on your account or payable on your next visit. If you do not wish to pay then we will deduct 5 days off your pass and it will expire earlier.

If in extreme circumstances, you were unable to make your class and failed to cancel it within the time frame then written request to be exempt from penalties is required. We may also request a letter from your doctor or health professional to verify your situation.

Please continue to book on so that the classes you love will run but please do be mindful of our cancellation and no-show policy.